Privacy Policy

Last updated: July 2026. This Privacy Policy explains how MSG Property Protection, a division of the My Storage Group family (“we,” “us”), collects and uses information when you use this website.

Information we collect

We collect information you provide directly to us, primarily through our facility intake form:

Contact details you submit: name, email address, and phone number
Facility details you submit: legal entity name, facility name, address, number of buildings, year built, management software, and related information
Any message or notes you include in a form submission

We do not knowingly collect payment information through this website. Basic technical information (such as your browser type and IP address) may be logged by our hosting provider for security and operational purposes.

How we use your information

To respond to your inquiry and build a proposal for your facility
To provide, administer, and improve the Property Protection program
To communicate with you about your request and our services
To comply with legal obligations

We do not sell your personal information. We share it only with service providers that help us operate this site and program (for example, our form-processing and email providers), and where required by law. Links to third-party sites (such as our claims portal or partner services) are governed by those sites’ own privacy policies.

Cookies and analytics

This site uses only the cookies strictly necessary for it to function. If we add analytics or advertising cookies in the future, this policy will be updated and, where required, consent will be requested.

Data security and retention

We use reasonable administrative and technical safeguards to protect the information you submit, and retain it only as long as needed for the purposes above or as required by law. No method of transmission over the internet is completely secure.

Your choices

You may request access to, correction of, or deletion of the personal information you have submitted by contacting us using the details below. Depending on your state, you may have additional rights over your personal information.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact us

MSG Property Protection · A division of the My Storage Group family. Email [email protected] or call 801-792-1868 or 208-403-9848.