Self-Storage Tenant Protection for Facility Operators
MSG Property Protection helps self-storage owners offer tenant property protection through the rental agreement. The facility enrolls tenants and bills the plan with rent. MSG administers covered claims.
Built for the facility, offered to the tenant
This is a business-to-business program for self-storage facilities. It is not a retail storage insurance policy that an individual tenant buys directly from MSG. The facility adds Property Protection to its rental process and offers the available plan limits to its tenants.
How a facility implements the program
- The protection addendum becomes part of the facility’s rental paperwork
- The tenant selects an available protection limit during enrollment
- The monthly plan charge is billed with storage rent
- Protection ends when the tenant moves out
Claims stay off the front desk
Tenants file directly at msgppclaims.com. MSG reviews documentation and administers covered claims in house. Covered losses are paid at replacement cost with no deductible, subject to the plan terms and selected limit.
Protection becomes recurring facility revenue
The plan charge is collected with rent. Each enrolled plan creates recurring income for the facility without requiring the facility to sell an insurance policy or hold an insurance license.
Tenant protection is not tenant insurance
Property Protection is a contractual protection plan backed by a Contractual Liability Insurance Policy. The facility offers the plan through its rental agreement. For the operator-side differences, read tenant protection versus storage insurance.
What the plan protects
Available plans cover specified losses including fire, smoke, theft, burglary, vandalism, precipitation, roof leaks, and limited vermin damage. Flood, rising water, mold, mildew, and earthquake are excluded. Read the full coverage guide before enrollment.